updated 29 days ago
Associate Director - Customer Technology Advisor (ServiceNow)
Vacancy from Hirify Global, list of international tech companiesPlus is required to make matches and apply
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Job description
Text:
TL;DR
Associate Director - Customer Technology Advisor (ServiceNow): Leading pre-sales processes and developing technical solutions for the ServiceNow portfolio with an accent on AI-powered insights and consultative selling. Focus on translating technical knowledge into actionable customer insights and designing optimal technical solutions.
Location: Hybrid (Frankfurt, Germany)
Company
Global leader in running and reimagining mission-critical technology systems that drive advantage for the world’s leading businesses.
What you will do
- Coordinate the end-to-end pre-sales process for the ServiceNow portfolio, ensuring quality and compliance.
- Identify complex business and technical requirements to generate winning cross-practice solutions.
- Develop profitable deals leveraging extensive technical knowledge and domain mastery.
- Deliver compelling demonstrations, proof of concepts, and prototypes to showcase tangible value.
- Build and nurture strategic relationships with ServiceNow stakeholders and internal partners.
Requirements
- Deep domain knowledge of services offerings and technical solutions within the ServiceNow portfolio.
- Proven track record in consultative selling and translating technical knowledge into customer insights.
- Externally recognized expertise and certifications in ServiceNow.
- German: Native speaker or C2 proficiency required.
- Excellent presentation and customer-facing communication skills.
Culture & Benefits
- Hybrid-friendly work culture that prioritizes well-being and flexibility.
- Comprehensive "Be Well" programs supporting financial, mental, physical, and social health.
- Access to cutting-edge learning and certifications from Microsoft, Google, and Amazon.
- Inclusive environment based on empathy, kinship, and shared success.
- Personalized development goals and continuous feedback for career growth.
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