Tech-savvy Paralegal (LegalTech)

TL;DR

Tech-savvy Paralegal (LegalTech): Managing customer success and legal documentation for software escrow services with an accent on drafting agreements, providing technical setup support, and handling client inquiries. Focus on bridging the gap between legal requirements and technical implementation to ensure high customer satisfaction and retention.

Location: Remote

Company

hirify.global is a remote-first LegalTech startup revolutionizing software escrow solutions for the cloud era.

What you will do

• Draft and review legal agreements based on specific client requirements.
• Manage customer inquiries regarding services and account administration.
• Provide technical support for source code management platform integrations.
• Guide leads through the service offering via email and website chat.
• Draft inspection reports based on information provided by customers.
• Ensure all client requests are handled accurately and efficiently.

Requirements

• Prior experience in customer success or a similar client-facing role.
• Proficiency in drafting legal documents and conducting legal research.
• Excellent written English communication skills.
• Analytical thinking and a proactive, highly organized approach.
• Comfortable using modern web tools like Google Docs.
• Familiarity with LegalTech concepts.

Culture & Benefits

• Startup environment with significant growth opportunities.
• Supportive team culture valuing open communication and feedback.
• Comprehensive onboarding and dedicated ramp-up period.
• Regular team activities and gatherings.
• Opportunity to work in a remote-first, resilient organization.