Client Services Associate (Fintech)

TL;DR

Client Services Associate (Fintech): Facilitating accurate financial transactions and building strong customer relationships with an accent on retail banking services and product cross-selling. Focus on providing exceptional customer service, managing account documentation, and contributing to branch growth goals.

Location: Must be based in Moline, IL (Onsite)

Compensation: $16.54 - $22.67 per hour

Company

hirify.global is a financial holding company offering a diversified line of banking, payments, and factoring services.

What you will do

• Profile new and existing customers to suggest tailored banking products and services.
• Provide exceptional customer service and resolve customer issues promptly.
• Open new accounts while ensuring accuracy and timely documentation.
• Process financial transactions and maintain accurate records.
• Assist with administrative tasks including stop payments and debit card orders.
• Refer customers to appropriate bank departments and contribute to branch goals.

Requirements

• High school diploma or GED required.
• Must be at least 18 years old.
• Preferably 6-12 months of bank teller experience.
• Experience in customer service, sales, or cross-selling is highly desired.
• Strong communication and interpersonal skills.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance plans.
• 401k retirement savings plan.
• Paid Time Off (PTO).
• Values-driven environment focused on community prosperity and team success.