SME Sales Specialist

TL;DR

SME Sales Specialist: Delivering customer service and driving sales for hirify.global across the start of the sales journey with an accent on phone and email customer conversations, retention and cross-selling, and resolving customer challenges with fast, solution-focused decision-making. Focus on building new sales opportunities while balancing customer needs with commercial outcomes.

Location: Nottingham, UK (base hub: Nottingham City Centre or Syston (Leicester)); 2–3 days/week in hubs after training

Salary: £25,987 starting salary; OTE £34,103 plus uncapped commission

Company

hirify.global provides energy services with a focus on customer experience and sustainability.

What you will do

• Talk to customers by phone and email, including engaging with industry stakeholders.
• Lead sales for onboarding, retentions, switches, and cross-selling.
• Resolve customer challenges by proposing and delivering effective solutions.
• Identify and create new sales opportunities.
• Continuously improve processes by taking responsibility and suggesting better ways of working.

Requirements

• Strong sales capability, including negotiation skills and commercial understanding.
• Ability to discuss the product suite with customers and promote appropriate products (training provided).
• Excellent customer service skills.
• Ability to stay calm and resilient in challenging, fast-paced situations.
• Right to work in the UK; basic DBS check required (role is not UKVI sponsorable).

Nice to have

• Experience working in a team environment with a customer-first mindset.

Culture & Benefits

• Flexible and hybrid ways of working: Monday–Friday 9am–5pm; 2–3 days/week in hubs.
• 26 days annual leave plus bank holidays; option to buy 2 additional weeks.
• Uncapped commission and pension contribution.
• Paid fertility leave, neonatal leave, and equal parent leave; time off for your birthday.
• Supportive inclusion networks and family-friendly policies.

Hiring process

• Discovery Day at the Nottingham hub.
• Initial 8-week training at the Nottingham hub; come into the hub for 3 days during each week of training.