Key Account Manager (Retail Tech)

TL;DR

Key Account Manager (Retail Tech): Managing and expanding a portfolio of retail clients for an IoT and data technology platform with an accent on solution selling and strategic business planning. Focus on building long-term relationships from store level to C-level and driving commercial growth through data-driven propositions.

Location: Schiphol, Netherlands

Company

hirify.global is a global leader in IoT and data technologies for commerce, dedicated to making retail more efficient, intelligent, and sustainable.

What you will do

• Manage and nurture a portfolio of existing retail customers.
• Develop and execute customer-specific business plans, KPIs, and budgets.
• Identify customer needs to facilitate the implementation of value-added solutions.
• Expand sales of new products and services within existing accounts.
• Collaborate with internal departments including marketing, installation, and project management.
• Maintain high-level relationships ranging from store management to C-level executives.

Requirements

• Minimum 4-5 years of experience in account management or sales.
• Proven track record in attaining or exceeding sales goals.
• Retail industry experience is required.
• Experience in selling technical solutions, preferably software or data-driven products.
• Dutch and English proficiency are required.
• Strong ability to prioritize strategic tasks and identify value for individual customers.

Culture & Benefits

• Opportunity to work in a fast-paced, ambitious retail tech environment.
• Part of a globally distributed team across 19 countries.
• Focus on innovation and sustainable commerce.
• Collaborative team culture valuing individual contributions.