Operations Engineer (Automotive)

TL;DR

Operations Engineer (Automotive): Ensuring the performance and reliability of connected vehicle services and telematics systems with an accent on end-to-end system analysis and wireless network performance. Focus on designing performance metrics, automating routine tasks, and collaborating cross-functionally to deliver seamless customer experiences.

Location: Must be based in Mexico City, Mexico (Hybrid: 3 days on-site, 2 days remote).

Company

hirify.global is a global automotive leader dedicated to a future with zero crashes, zero emissions, and zero congestion.

What you will do

• Document and analyze system workflows and end-to-end ecosystem interactions for connected vehicle services.
• Investigate performance issues and develop technical remedies to improve customer experience.
• Design and implement performance metrics to monitor service delivery.
• Develop automation tools and scripts to streamline routine analysis and operational tasks.
• Collaborate with IT, engineering, and product teams to define requirements for new product launches.
• Prepare and present project plans and status reports to leadership.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or equivalent.
• Minimum 7 years of experience in a lead technical role.
• 3+ years of experience in the wireless industry (CDMA, GSM, UMTS, LTE).
• Proficiency in SQL and relational database structures.
• Advanced English proficiency required.
• Must be eligible to work in Mexico without sponsorship.

Culture & Benefits

• Commitment to a diverse, inclusive, and equitable workplace.
• Opportunities for professional growth within a global automotive organization.
• Comprehensive total rewards and benefits package.
• Support for work-life balance and employee well-being.