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16 часов назад

Network Infrastructure Analyst (Voice & IP)

Формат работы
onsite
Тип работы
fulltime
Грейд
junior/middle
Английский
b2
Страна
Mexico
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR

Network Infrastructure Analyst (Voice & IP): Supporting and maintaining enterprise voice and collaboration infrastructure with an accent on Microsoft Teams Calling, voice routing, and E911 compliance. Focus on modernizing infrastructure, implementing automation, and leveraging AI-enabled tools to enhance operational efficiency and system reliability.

Location: Must be based in Monterrey, Mexico (Onsite 5 days a week)

Company

A global leader in construction and mining equipment, building sustainable communities and innovative digital solutions.

What you will do

  • Maintain and support enterprise voice and collaboration services, specifically Microsoft Teams calling.
  • Manage DID provisioning, routing configurations, and Session Border Controllers (SBCs).
  • Participate in E911 configuration, validation, and compliance activities.
  • Troubleshoot and resolve complex voice, network, and routing-related technical issues.
  • Develop scripts and workflows to automate infrastructure tasks.
  • Utilize AI-assisted tools to improve troubleshooting and operational insights.

Requirements

  • Bachelor’s degree in IT, Computer Science, or related field.
  • Pre-advanced English proficiency.
  • Foundational knowledge of IT infrastructure, networking (TCP/IP, DNS, SIP), and telephony.
  • Familiarity with collaboration platforms like Microsoft Teams or Cisco.
  • Must be able to work onsite 5 days a week in Monterrey.
  • Visa sponsorship is not available.

Nice to have

  • Experience with automation and scripting (PowerShell, Python, Bash).
  • Knowledge of infrastructure modernization and cloud/hybrid environments.
  • Relevant technical certifications in Microsoft, Networking, or Cloud.

Culture & Benefits

  • Opportunity to work on global infrastructure initiatives and digital transformation.
  • Supportive team environment focused on problem-solving and innovation.
  • Clear path for professional development into advanced voice engineering and AI-driven operations.
  • Commitment to diversity and equal opportunity employment.

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