AI Automation Engineer (Client Experience)

TL;DR

AI Automation Engineer (Client Experience): Designing and scaling AI agents and automation workflows to optimize customer interactions and internal processes with an accent on API integration and enterprise-grade solution architecture. Focus on building maintainable AI-enabled systems that improve efficiency and customer outcomes within a regulated financial environment.

Location: Must be based in the United States

Company

hirify.global is a leading global provider of software and service solutions for financial reporting and capital markets transactions, recognized as a top workplace for its commitment to employee well-being.

What you will do

• Design, build, and deploy AI agents and automation workflows to support Client Experience use cases.
• Develop multi-step automation solutions integrating internal systems via APIs.
• Partner with stakeholders to identify and execute high-impact AI and automation opportunities.
• Translate business requirements into scalable, maintainable technical solutions aligned with enterprise architecture.
• Collaborate with Product, Engineering, IT, and Security teams to ensure project delivery and compliance.
• Document data flows and access controls to support responsible AI deployment and governance.

Requirements

• Must be based in the United States
• 2–5 years of experience in a technical role within the technology industry.
• Hands-on experience building, coding, or implementing AI and automation solutions.
• Proven experience working with APIs and system integrations in production environments.
• Ability to deliver projects from concept through execution while working cross-functionally.
• Strong communication skills for interacting with both technical and non-technical stakeholders.

Nice to have

• Experience building AI agents, copilots, or workflow automation solutions.
• Familiarity with customer support or client experience workflows.
• Experience with AI platforms, LLMs, or automation tools.
• Background in technical project or program management.
• Experience working in regulated or enterprise environments with security requirements.

Culture & Benefits

• Competitive compensation and comprehensive benefits package.
• Flexible workplace environment.
• Opportunities for professional growth and career development.
• Values-driven organization with a focus on employee well-being and satisfaction.