Medical Office Assistant (Healthcare)

Location: hirify.global Vancouver Campus, Vancouver, BC, Canada; onsite

Salary: CAD 4,449.00–4,676.00 per month

Company

hirify.global is a university providing health and wellbeing services to its student community.

What you will do

• Provide reception and customer service for students, faculty, staff, parents, and campus visitors.
• Schedule physician and nursing appointments, register students, verify registration and insurance status, and coordinate testing with clinical offices.
• Maintain confidential electronic medical records, process record requests, import diagnostic reports, and transcribe clinical notes and correspondence.
• Process billing claims, invoices, payments, deposits, reconciliations, and financial reports.
• Maintain clinical rooms, office equipment, stationery, and medical supply inventories.
• Support physicians and nurses with examinations, diagnostic procedures, equipment organization, and sterilization of medical instruments.

Requirements

• High school graduation, one year of post-secondary education, completion of a Medical or Dental Office Assistant program, and three years of related experience, or an equivalent combination.
• Medical terminology and familiarity with MSP and other billing procedures.
• Intermediate proficiency with word processing, spreadsheet, database, scheduling, email, and electronic medical record applications.
• Ability to prioritize and manage multiple tasks accurately in a fast-paced, high-volume clinical environment.
• Clear understanding of medical confidentiality and ability to handle sensitive student health information with tact and discretion.
• Ability to communicate clearly in verbal and written medical English and accurately transcribe medical dictation.

Culture & Benefits

• Full-time staff position covered by the CUPE 2950 union.
• Fixed-term 18-month leave replacement ending February 29, 2028.
• Work collaboratively under the direction of the Manager and with physicians, nurses, and clinic staff.
• Work in a client-centred, diverse, and inclusive university health service environment.
• Employment is subject to satisfactory completion of required background checks.