Relationship Manager (Fintech)

TL;DR

Relationship Manager (Fintech): Managing the onboarding and growth of new client accounts within the CFD brokerage sector with an accent on value-based relationship building and portfolio expansion. Focus on providing personalized support, analyzing financial markets, and translating complex economic data into actionable investment advice.

Location: Jakarta, Indonesia

Company

hirify.global provides online trading for retail clients through global brands like FXTM and Nemo, offering access to equity, commodity, and FX markets.

What you will do

• Onboard new clients and grow account portfolios using a value-based relationship approach.
• Meet and exceed personal and team KPI targets.
• Provide personalized support via voice and social media to retain and activate customers.
• Research prospects and analyze customer potential to drive efficient sales activities.
• Collaborate with internal departments to resolve client complaints and provide feedback on customer needs.
• Monitor global economic indicators, central bank decisions, and geopolitical events affecting forex markets.

Requirements

• Native Indonesian Bahasa and fluency in English.
• Must be based in Jakarta, Indonesia.
• Deep expertise in Forex markets, currency pairs, and macroeconomic trends.
• Proven experience in sales for a CFD broker.
• University degree in Business, Finance, Economics, or a related field.
• Strong interpersonal skills for managing high-net-worth clients.

Nice to have

• Experience managing a sales team at a CFD broker.
• Proficiency in additional languages.

Culture & Benefits

• Energetic and diverse global company culture.
• Opportunities for early responsibility and career development.
• Supportive environment with culturally diverse professional teams.
• Equal opportunities employer commitment.