Field Service Engineer (Medtech)

TL;DR

Field Service Engineer (Medtech): Performing routine testing, calibration, and electrical troubleshooting for life-saving medical equipment with an accent on technical diagnostics and customer relations. Focus on ensuring optimal equipment performance, resolving complex technical issues, and maintaining high-quality service records.

Location: Taipei, Taiwan

Company

hirify.global provides hospitals and life science institutions with products and solutions for intensive care, cardiovascular procedures, operating rooms, and sterile reprocessing to improve clinical results.

What you will do

• Perform routine testing, calibration, mechanical servicing, and electrical troubleshooting for hirify.global equipment.
• Diagnose and resolve technical issues using structured, practical reasoning and initiative.
• Manage spare parts stock to ensure rapid response to emergency call-outs.
• Deliver professional client experiences and identify commercial opportunities for service contract sales.
• Generate high-quality technical service records and validation reports within designated timeframes.
• Collaborate with internal Service, Technical, and Management teams while adhering to Health & Safety regulations.

Requirements

• Experience managing individual workloads as a self-starter in a field-based role.
• Strong capability in mechanical servicing and electrical troubleshooting.
• Professional interpersonal skills and a courteous demeanor for client interaction.
• Ability to manage dynamic schedules to guarantee swift responses to customer inquiries.
• Location: Must be based in Taipei, Taiwan.

Culture & Benefits

• Opportunity for personal and professional development within a diverse team.
• Direct access to the Global Technical Support Center and extensive technical expertise.
• Collaborative environment focused on making life-saving technology accessible to more people.