Design Experience Strategist (EdTech)

TL;DR

Design Experience Strategist (EdTech): Designing end-to-end user experiences for an online education platform with an accent on usability, clarity, and conversion. Focus on optimizing user journeys, information architecture, and refining microcopy to increase course completion and retention.

Location: Remote

Company

hirify.global is a fast-growing online education platform providing accredited continuing-education and compliance courses for professionals across various industries.

What you will do

• Define and optimize user journeys, flows, and information architecture across the product.
• Translate user needs and business goals into clear UX/UI strategies.
• Design and improve onboarding experiences, including walkthroughs, tooltips, and in-product guidance.
• Write and structure UI content, microcopy, and CTAs to support usability, trust, and conversion.
• Collaborate closely with UX/UI designers and developers using Figma, wireframes, and prototypes.
• Validate UX decisions using qualitative and quantitative insights from user feedback and behavior testing.

Requirements

• Proven experience in UX strategy, UX/UI design, UX writing, or product design.
• Strong understanding of user journeys, interaction design, and information architecture.
• Ability to think strategically about the overall UX rather than just individual screens.
• Proficiency with Figma, wireframes, prototypes, and user flow documentation.
• Experience collaborating with product managers, designers, and engineers.
• User-first mindset with strong attention to detail and problem-solving skills.

Nice to have

• Experience with SaaS or complex digital products.
• Familiarity with usability testing, A/B testing, or UX research methods.
• Background in psychology, human-centered design, or product management.
• Ability to challenge and improve UI decisions from a UX perspective.

Culture & Benefits

• Collaborative, fast-paced work environment.
• Opportunity to shape experiences used by millions of learners nationwide.
• Fully remote work setup.