In-House Operations Supervisor

TL;DR

In-House Operations Supervisor: Leading day-to-day operations in a repair and IT asset management facility with an accent on production workflow, KPI-driven performance, and quality/service-level execution. Focus on coaching hourly teams, removing bottlenecks, and continuously improving SOPs and processes using Lean and root-cause analysis.

Location: Stockton, CA

Company

hirify.global operates a repair and IT asset management facility focused on efficient, customer-focused service.

What you will do

• Lead, coach, and develop an hourly workforce while building a culture of accountability and continuous improvement.
• Own daily operational performance across throughput, turnaround time, productivity, quality, and service level targets.
• Monitor operational KPIs, analyze trends, and execute improvement plans and corrective actions based on data.
• Balance workload, remove bottlenecks, run daily production huddles, and ensure production and quality targets are met.
• Ensure compliance with customer requirements, manufacturer standards, ISO procedures, and internal quality expectations.
• Maintain accurate operational documentation (work orders, tickets, inventory transactions, audits) and partner cross-functionally to deliver business objectives.

Requirements

• 2+ years of operations leadership experience in a high-volume production, repair, warehouse, or manufacturing environment.
• Proven experience managing 15+ hourly team members.
• Strong analytical skills with demonstrated KPI-driven decision making.
• Experience with Lean methodologies or continuous improvement frameworks (preferred).
• Ability to manage competing priorities in a fast-paced, deadline-driven environment.
• Excellent communication and leadership skills.

Culture & Benefits

• On-site role supporting a safe, organized, and high-performing workplace.
• Training provided to build understanding of repair and IT asset management processes.
• Focus on continuous improvement through Lean thinking and root-cause analysis.
• Cross-functional collaboration with Customer Success, Compliance, Quality, Engineering, and HR.