Business Operations Coordinator (CRM, Billing, Scheduling & Operations)

TL;DR

Business Operations Coordinator (CRM, Billing, Scheduling & Operations): Manage day-to-day operational execution including CRM management, billing, scheduling, workforce coordination, client communication, and administrative workflows with an accent on operational accuracy, workflow consistency, and client follow-ups. Focus on maintaining structured systems, ensuring billing and scheduling accuracy, and proactive identification of operational inefficiencies.

Location: Remote with requirement to work U.S. Business Hours (EST) and must be based in Panama

Company

hirify.global is a company providing operational coordination services for clients, focusing on execution-heavy, systems-driven business operations.

What you will do

• Maintain daily operational workflows and ensure consistency across systems and documentation
• Manage CRM data accuracy and operational data across multiple platforms
• Process invoices and coordinate billing and payment follow-ups
• Monitor crew scheduling, job tracking, and resolve scheduling conflicts
• Coordinate client communication and maintain updated CRM pipelines
• Prepare reports, proposals, and conduct operational research and documentation

Requirements

• Must be based in Panama and work U.S. Business Hours (EST)
• Experience in operations coordination, billing, scheduling, and administrative support
• Strong proficiency with Microsoft Excel, Outlook, Word, Teams, OneDrive, and CRM systems
• Strong written English communication skills (minimum B2 level)
• High attention to detail and ability to work independently in a remote environment

Nice to have

• Experience with Aspire, Azuga, CompanyCam
• Background in construction, landscaping, or field service businesses
• Experience with payroll coordination, job costing, and accounts receivable follow-ups

Culture & Benefits

• Fully remote role with long-term growth potential
• Structured workflows and clear operational expectations
• Direct access to leadership and high operational ownership
• Opportunity to grow into Operations Manager or Executive Operations Lead roles

Hiring process

• Initial screening call
• Operations and systems-focused interview
• Practical workflow or scenario task
• Final interview and internal review