Account Manager

TL;DR

Account Manager: Managing and expanding commercial client accounts with an accent on renewals, upselling, and cross-selling services. Focus on building long-term relationships, executing sales plans, and ensuring high levels of customer satisfaction within a hybrid work environment.

Location: Must be based in Brussels, Belgium (Hybrid)

Company

A global technology solutions provider with over 30 years of experience, focused on cloud transitions and digital innovation.

What you will do

• Develop and execute sales plans to meet established quotas.
• Manage existing client portfolios, ensuring timely renewals and identifying upsell/cross-sell opportunities.
• Conduct monthly or quarterly business reviews with key clients.
• Build and nurture relationships within the partner ecosystem.
• Manage sales pipelines and provide accurate forecasting to leadership.
• Resolve client concerns and conduct market research to stay ahead of competitor activities.

Requirements

• Proven history of meeting sales targets and boosting customer satisfaction.
• Proficiency in English, French, and Dutch (written and verbal).
• Bachelor's degree in Business or a related field is ideal.
• Strong vertical and lateral thinking abilities with an entrepreneurial spirit.
• Ability to travel to client sites as required.
• Self-driven approach with the ability to work in a fast-paced environment.

Culture & Benefits

• Innovative company culture with a focus on empowerment and independent decision-making.
• Hybrid work model with at least 3 days in the office for collaboration.
• Employee stock purchase plan.
• Extensive learning and development opportunities.