Data Center Manager (AI)

TL;DR

Data Center Manager (AI): Managing 24/7 availability, security, and efficiency of AI compute infrastructure with an accent on people management, infrastructure oversight, and capacity planning. Focus on optimizing hardware lifecycles, ensuring SOC2/ISO compliance, and scaling data center operations for high-performance AI workloads.

Location: On-site in New Kensington (PA), Miami (FL), or Tucson (AZ)

Company

TensorWave provides seamless, secure, and resilient AI compute at scale through a versatile cloud platform that removes infrastructure barriers for AI innovators.

What you will do

• Lead, mentor, and schedule a team of 8 Data Center Technicians to foster technical excellence and accountability.
• Oversee the installation, cabling, and decommissioning of server, storage, and networking hardware.
• Act as the primary escalation point for data center incidents, coordinating emergency repairs and root cause analysis (RCA).
• Monitor power, cooling, and space utilization to forecast growth and avoid stranded capacity.
• Supervise third-party contractors for HVAC, Electrical, and Security maintenance.
• Maintain 100% accuracy in the DCIM database and lead the facility through SOC2, ISO, or HIPAA compliance audits.

Requirements

• 5+ years in data center operations, with at least 2 years in a formal leadership or supervisory role.
• Demonstrated experience supporting 24/7 customer-facing operations, including shift scheduling and on-call management.
• Hands-on experience with monitoring and observability platforms such as Grafana or Prometheus.
• Experience with ticketing and incident tracking systems (e.g., PagerDuty, ServiceNow, Jira).
• Authorization to work in the United States is required.

Nice to have

• Certified Data Center Professional (CDCP) or Specialist (CDCS).
• ITIL Foundation certification.
• Project Management Professional (PMP) or similar.
• OSHA10 or higher certification.

Culture & Benefits

• 100% paid Medical, Dental, and Vision insurance for employees.
• Stock options and 401(k) plan.
• Company contributions to Health Savings Accounts (HSA).
• Flexible PTO and paid holidays.
• Comprehensive insurance coverage including short-term, long-term disability, and life insurance.