Operations Manager (Trading)

TL;DR

Operations Manager (Trading): Managing and optimizing trading operations and financial product policies with an accent on regulatory compliance, product due diligence, and customer engagement. Focus on designing operational frameworks, driving customer take-up, and resolving complex operational issues in a fast-paced fintech environment.

Location: Remote from Singapore

Company

Revolut is a global fintech company offering a wide range of financial products to over 75 million customers worldwide, focused on delivering more control and freedom with money.

What you will do

• Create local policies for financial products, customer suitability, and advisory guidelines.
• Establish operational modes for product due diligence, suitability frameworks, transaction monitoring, and vendor management.
• Develop end-to-end product approvals, regulatory filings, and launches.
• Collaborate with Product and Operations teams to define trading feature requirements.
• Partner with Growth to drive customer engagement and financial KPIs.
• Design customer engagement touchpoints and continuously improve customer experience.

Requirements

• Location: Must be based in Singapore.
• 5+ years in financial services and wealth management focused on retail investors.
• Expertise in broker/dealer operations, advisory guidelines, and local regulations.
• Experience in rapidly scaling companies or environments.
• Fluency in English with excellent communication skills.
• Willingness to obtain CMFAS certifications and complete additional modules.

Nice to have

• Proficiency in data analytics including Python and SQL.

Culture & Benefits

• Inclusive and diverse workplace with a strong focus on employee experience.
• Support for study leave and fee reimbursement for certifications.
• Fast-paced, collaborative environment.