Tenant Collections Specialist

TL;DR

Tenant Collections Specialist: Managing rent collections and ensuring timely payments from tenants with an accent on maintaining accurate financial records and resolving payment issues. Focus on fostering positive tenant relationships while protecting the company's financial interests through proactive communication and negotiation.

Location: Must be based in the Philippines

Company

hirify.global is a service provider focused on remote staffing solutions.

What you will do

• Contact tenants regarding overdue rent payments and follow up to ensure timely collections.
• Maintain accurate records of payment statuses and collection efforts.
• Coordinate with property management and other departments to resolve tenant payment issues.
• Generate reports on collections and outstanding balances.
• Communicate professionally and courteously with tenants to foster positive relationships.
• Assist in improving collection procedures and tenant communication processes.

Requirements

• Must be based in the Philippines
• Experience in tenant collections or a related field.
• Strong communication and negotiation skills.
• Detail-oriented with excellent organizational skills.
• Ability to work independently in a remote setting.
• Professional and empathetic approach to tenant relations.

Nice to have

• Familiarity with property management software.

Culture & Benefits

• Weekly pay.
• Work from home environment.
• Supportive remote team culture.