Salesforce Business Analyst

TL;DR

Salesforce Business Analyst (Salesforce): Managing requirements and optimizing business processes on the Salesforce platform with an accent on configuration, customization, and administration. Focus on identifying process improvement opportunities and coordinating with project managers to ensure timely delivery within budget.

Location: Hybrid, must be based in Porto, Portugal

Company

A tech recruitment and consulting firm that matches specialized professionals with national and international partners across diverse tech sectors.

What you will do

• Analyze and document business requirements accurately to guide platform development.
• Perform Salesforce configuration, customization, and administration.
• Identify opportunities for process improvement and provide actionable solution recommendations.
• Collaborate with project managers to ensure projects are delivered on time and within budget.
• Lead teams in a fast-paced environment and manage multiple competing priorities.

Requirements

• 7+ years of experience as a Business Analyst, preferably with a focus on Salesforce.
• Strong understanding of Salesforce platform features and administration.
• Familiarity with Agile methodologies.
• English: B2 level required.
• Must be based in Portugal with Portuguese/EU citizenship or a valid work permit.
• Availability for a hybrid model (2 days a week in the Porto office).

Culture & Benefits

• Comprehensive health insurance and Coverflex meal card.
• Personalized support from a dedicated career coach.
• Opportunities for professional growth and career progression.
• Welcome kit for new team members.
• Focus on work-life balance and overall employee well-being.