Senior AI Ops Engineer (AI)

TL;DR

Senior AI Ops Engineer (AI): Owning and scaling hirify.global’ internal AI platform capabilities by designing, operating, and continuously improving internal AI services, approved AI platforms, automations, and supporting controls with an accent on end-to-end operational ownership, governance, and scalable enablement. Focus on troubleshooting complex operational issues across integrations and identity, improving observability and documentation, and partnering across IT, Security, Legal, and Engineering to deliver safe, reliable AI adoption.

Company

hirify.global builds simple, powerful, and secure solutions that help customers accelerate business transformation.

What you will do

• Own day-to-day operation, administration, and continuous improvement of assigned IT platforms, services, or workflows.
• Troubleshoot and resolve complex operational issues across systems, integrations, identity, endpoints, automation, and internal tooling.
• Design and implement scalable, supportable solutions that reduce manual effort and improve service reliability.
• Build and maintain automations, integrations, scripts, and operational workflows using APIs, service accounts, and platform-native tooling.
• Improve documentation, standards, runbooks, and support patterns to make repeated work easier to execute and scale.
• Support operational readiness via monitoring, reporting, auditability, change control, and service hygiene while partnering cross-functionally.

Requirements

• 5+ years of relevant experience in IT operations, platform engineering, systems engineering, cloud operations, DevOps, or a closely related internal technology function.
• Proven ability to administer enterprise platforms or business-critical internal systems.
• Proven ability to troubleshoot and resolve complex technical and operational issues independently.
• Strong understanding of access patterns, SSO, service accounts, APIs, and operational controls.
• Experience building or supporting integrations, automations, or scripts across multiple systems.
• Strong judgment on maintainability, supportability, and operational risk, with clear communication to stakeholders.

Culture & Benefits

• People-first company focused on safe, scalable AI enablement and cross-functional collaboration.
• Role emphasizes ownership, good judgment, and accountability for operational outcomes.
• Collaboration across IT, Security, Legal, Business Applications, and Engineering to deliver practical, low-friction AI adoption.

Hiring process

• Interviews and evaluation focused on attitude, competency, and commitment.
• Assessment of independent ownership, troubleshooting ability, and operational governance judgment.

Location: Austin, Texas