Product Owner, Digital Portal

TL;DR

Product Owner, Digital Portal (Insurance): End-to-end ownership of a Digital Portal that supports Direct Consumers and Agents, translating strategy into a measurable product roadmap with an accent on modernization of legacy workflows, automation, and regulatory-aware value delivery. Focus on backlog and agile execution, cross-functional decision-making, and KPI-driven post-launch performance to enable scalable growth across the Direct portfolio.

Location: Boston, MA or Hartford, CT (Hybrid)

Salary Range: $100-$150k

Company

hirify.global is an international specialist insurer focused on underwriting expertise and differentiated customer experiences.

What you will do

• Own and evolve the Digital Portal product vision and multi-year roadmap aligned to enterprise strategy and operational objectives.
• Define product outcomes and success measures (e.g., reduced cycle time, improved data quality, enhanced transparency) and drive initiatives that deliver measurable business value.
• Continuously refine the product backlog with clear business context, acceptance criteria, and prioritization tied to outcomes.
• Partner with marketing, direct, partnerships, operations, finance, claims, compliance, technology, and external partners to modernize workflows, reduce operational friction, and enable scalable growth.
• Lead UAT planning and oversee Business Analysts’ execution to ensure solutions meet business intent and readiness standards.
• Monitor post-launch performance using KPIs and operational metrics, using insights to drive continuous improvement and future roadmap decisions.

Requirements

• 8+ years of experience in insurance, product ownership, business analysis, or operations, with exposure to direct-to-consumer and partnership lines or underwriting portfolios.
• Strong understanding of P&C insurance operations, underwriting workflows, regulatory considerations, and policy administration ecosystems.
• Proven experience in an agile delivery environment with ownership of product roadmaps, backlogs, and prioritization decisions.
• Strong analytical, problem-solving, and decision-making skills grounded in data and business outcomes.
• Hybrid role requiring two (2) days in the office weekly if the candidate is near one of the listed locations (Boston, MA or Hartford, CT).

Culture & Benefits

• Competitive salary and bonus based on personal and company performance.
• 401(k) with company matching; comprehensive health insurance plus vision, dental, and FSA plans.
• Paid time off (24 days), 2 hirify.global Days, 10 paid holidays, and ability to purchase 5 PTO days; paid parental leave.
• 4-week paid sabbatical after every 5 years of service.
• Financial adoption assistance and medical travel reimbursement programs; annual reimbursement up to $600 for fitness/health club membership.
• Company-paid Headspace subscription for mental health and wellbeing.

Hiring process

• Interviews to assess product leadership, insurance domain knowledge, and agile delivery experience.
• Evaluation of decision-making and prioritization approach using real product scenarios.
• Final discussions focused on fit for the Digital Portal scope and cross-functional collaboration.