Account Manager (Fintech)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Account Manager (Fintech): Managing and expanding a portfolio of financial institution accounts across Latin America with an accent on renewals, cross-selling, and deep customer relationship building. Focus on driving product adoption, ensuring high customer satisfaction, and navigating complex compliance and risk landscapes within the crypto and financial sectors.
Location: Must be based in Argentina
Company
provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt financial crime and illicit activity.
What you will do
- Own and manage a book of financial institution accounts across LATAM, serving as the primary point of contact for renewals and expansions.
- Build and maintain trusted relationships with key stakeholders to understand their compliance, risk, and operational priorities.
- Drive renewal execution end-to-end, including discovery, proposal development, and contract negotiation.
- Identify and execute upsell and cross-sell opportunities to achieve individual quota targets.
- Ensure customers realize consistent value by aligning solutions to their specific workflows and needs.
- Maintain accurate pipeline, renewal forecasts, and account health tracking in Salesforce.
Requirements
- 3+ years of experience in Account Management, Customer Success, or post-sale SaaS roles.
- Fluency in Spanish and English is required.
- Experience managing renewals, expansions, and commercial conversations with quota responsibility.
- Familiarity with financial crime compliance, AML, sanctions, KYC, or crypto compliance.
- Proficiency with CRM tools like Salesforce and disciplined pipeline management.
- Must be based in Argentina.
Nice to have
- Portuguese fluency is a strong plus.
Culture & Benefits
- Collaborative, high-velocity team environment focused on mission-driven work.
- Emphasis on high ownership, adaptability, and creative problem-solving.
- Distributed-first company culture with global team collaboration.
- Commitment to balancing speed, customer impact, and sustainable execution.
- Expectation of AI fluency to accelerate workflows and problem-solving.
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