Pre-Litigation Associate (LegalTech)

TL;DR

Pre-Litigation Associate (LegalTech): Managing pre-litigation personal injury cases from intake to resolution with an accent on insurance claims, medical records organization, and lien resolution. Focus on ensuring meticulous casework, coordinating with medical providers, and preparing comprehensive files for attorneys.

Location: Remote (Must be based in the United States or Canada)

Salary: $60K – $75K

Company

AI-powered vertical SaaS company on a mission to close the justice gap for personal injury lawyers and victims.

What you will do

• Open insurance claims and serve as the primary liaison with adjusters and carriers.
• Request, track, and organize medical records, bills, and police reports.
• Identify and proactively resolve lien and subrogation issues.
• Collaborate with lead paralegals to prepare complete, accurate case files for demand.
• Communicate with clients daily to guide them through the pre-litigation process.
• Maintain case timelines and eliminate operational inefficiencies to drive speed and accuracy.

Requirements

• 3+ years of experience in personal injury legal operations, case management, or insurance claims.
• Must be based in the United States or Canada.
• High level of detail orientation and organization in fast-paced, high-volume environments.
• Professional communication skills for interacting with clients, medical providers, and insurers.
• Ability to work independently in a remote setting with strong time management.

Culture & Benefits

• Choice of medical, dental, and vision insurance plans for employees and families.
• 401(k) for US-based employees and RRSP for Canada-based employees.
• Flexible paid time off, sick leave, and paid parental leave.
• Home office stipend.
• Local in-person meet-up program with hubs in San Francisco and Toronto.