Middle Office Associate (Fintech)

TL;DR

Middle Office Associate (Fintech): Providing operational support for cross-border payments with an accent on transaction monitoring, AML, and KYC compliance. Focus on managing client onboarding, resolving banking enquiries, and ensuring adherence to regulatory standards.

Location: Onsite in London (Moorgate office)

Company

hirify.global is a global technology organization leading the future of commercial payments through innovative specialized payment solutions.

What you will do

• Monitor pending settlements and coordinate escalation processes.
• Manage shared inboxes for transaction-related emails and resolve routine enquiries.
• Coordinate with banking partners regarding outstanding requests, documentation, and issue resolution.
• Support client onboarding and manage the KYC refresh process for the Emerging Market desk.
• Maintain up-to-date onboarding requirements and KYC documentation for various hirify.global entities.
• Collaborate with internal stakeholders to propose and implement processes that accelerate onboarding turnaround time.

Requirements

• 2+ years of experience as a back office and/or onboarding compliance officer.
• Experience working within a Financial Institution, bank, or fintech.
• Knowledge of Swift and Salesforce.
• Good command of Microsoft Excel.
• Excellent communication skills for interacting with global clients.

Nice to have

• Knowledge of a foreign language, particularly French.

Culture & Benefits

• Private Healthcare and 4x Life insurance.
• Pension scheme with 5% employer contribution.
• 25 days holiday with an option to buy or sell additional days.
• Access to LinkedIn Learning for professional development.
• Free rewards and discounts via Gratitudes.
• Clear paths for career progression.