Project Manager - Campaign Delivery (CRM)

TL;DR

Project Manager - Campaign Delivery (CRM): Managing the campaign calendar and seamless delivery of sophisticated CRM and campaign initiatives for a high-profile luxury client with an accent on strategic partnership and technical execution. Focus on bridging the gap between client vision and technical specialists, optimizing campaign performance, and managing complex marketing operations.

Location: Austin, Texas, United States

Company

A world-leading Centre of Excellence helping businesses humanize brand-customer relationships through hyper-personalization, marketing automation, and CRM.

What you will do

• Own and manage the client’s campaign calendar, ensuring activities are strategically planned and delivered on time.
• Act as the primary bridge between the client and technical specialists to align execution with strategic goals.
• Provide proactive strategic insights and clarity to help clients navigate delivery challenges.
• Deliver frequent, structured updates on project progress, potential risks, and key decisions.
• Create project timelines, track milestones, and monitor budgets to ensure execution within scope.
• Collaborate with developers, designers, and data teams to meet rigorous luxury brand quality standards.

Requirements

• 3+ years of experience in Project Management or Campaign Coordination within CRM or digital marketing agency environments.
• Proven experience working with luxury and/or premium brands (automotive experience is a major plus).
• Strong experience managing campaign calendars and prioritizing workflows in fast-paced settings.
• Understanding of CRM best practices and marketing automation platforms like Salesforce Marketing Cloud or Adobe Marketing Cloud.
• Outstanding communication and presentation skills in English.
• Must be based in Austin, Texas.

Culture & Benefits

• Access to a global network of over 30,000 employees across 150+ offices.
• Collaborative environment working with multidisciplinary teams of data scientists, developers, and designers.
• Culture emphasizing connection, belonging, and the power of differences.
• Commitment to equal opportunity and a respectful workplace for all employees.