Team Leader (Media Localization)

Location: Philippines

Employment type: Full time

Company

Media localization services company supporting subtitling, dubbing, and content operations.

What you will do

• Monitor workload distribution and assign projects and tasks among Delivery Coordinators.
• Track project progress, deadlines, team performance, and SLA compliance to support on-time delivery.
• Ensure compliance with client specifications, workflow requirements, quality standards, and internal operational procedures.
• Manage backup coverage, business continuity, overtime utilization, and resource capacity.
• Maintain accurate operational and financial information in internal systems and reporting tools.
• Resolve escalations, improve processes, and support employee development and retention.

Requirements

• At least 3 years of experience in media localization, subtitling, dubbing, content operations, or a related field.
• At least 1 year of team leadership or supervisory experience.
• Understanding of delivery operations, localization workflows, and quality standards.
• Experience with workload management, resource planning, issue escalation, workflow management systems, and reporting tools.
• Bachelor's degree in Business, Operations, Media, IT, Linguistics, or a related field.
• Proficient English, written and spoken, is required. Strong leadership, coaching, communication, analytical, organizational, and problem-solving skills are expected.

Culture & Benefits

• Collaboration with cross-functional and global teams.
• Fast-paced environment requiring adaptability and multitasking.
• Focus on operational excellence, accountability, client-focused service, continuous improvement, and innovation.