Senior Unified Communications Voice Architect (Microsoft Teams)

TL;DR

Senior Unified Communications Voice Architect (Microsoft Teams): Leading the deployment, configuration, and lifecycle management of enterprise voice and telephony solutions across 800+ sites with an accent on Microsoft Teams Voice, Avaya, and secure VoIP infrastructure. Focus on ensuring system reliability, optimizing performance, and maintaining compliance with federal cybersecurity standards in a high-visibility government environment.

Location: Must be based in Washington, D.C. (Onsite 5 days/week)

Salary: $143,000–$170,000 per year

Company

hirify.global, Inc. (NDi) is a leading Federal contractor specializing in designing, developing, and delivering IT and network solutions for government customers.

What you will do

• Lead the implementation and support of enterprise voice services including Microsoft Teams Voice, Avaya, and Cisco technologies.
• Oversee engineering activities for Managed Secure Telephony Platform (MSTP) configuration and endpoint connectivity.
• Configure and optimize advanced voice features such as E911, call queues, auto attendants, and dial plans.
• Provide Tier 3 engineering support for complex telephony issues and incident resolution.
• Ensure security compliance by maintaining STIGs, vulnerability scanning, and PKI certificate validity.
• Collaborate with government stakeholders, vendors, and engineering teams to align technical strategies with business objectives.

Requirements

• U.S. Citizenship is required
• Must possess an active TS clearance, be willing to obtain SCI access, and pass a CI polygraph
• Must be able to work onsite 5 days a week in Washington, D.C.
• Minimum of 8 years of experience in enterprise telephony or unified communications.
• At least 1 year of direct experience supporting Microsoft Teams Phone System.
• Hands-on experience with Avaya, VoIP, and Session Border Controllers.

Nice to have

• Experience migrating from legacy PBX systems to Microsoft Teams Voice.
• Familiarity with government cybersecurity frameworks like STIGs, FISMA, and NIST.
• Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate.

Culture & Benefits

• Comprehensive health, dental, and vision insurance packages.
• 401(k) retirement matching and paid time off.
• Employer-paid life and disability insurance.
• Professional development and education benefits.
• Supportive work environment with a strong commitment to hiring military veterans.