Field Service Technician (Medtech)

TL;DR

Field Service Technician (Medtech): Providing maintenance and repair services for high-technical medical devices at customer establishments with an accent on mechanical, hydraulic, and electronic systems. Focus on ensuring regulatory compliance, instructing customer personnel on equipment operation, and managing emergency repair requests within the Boston and Southern New Hampshire territory.

Location: Must be based in or near Boston, MA or Nashua, NH, USA

Salary: $35–$43/hr

Company

A global medical technology company dedicated to improving clinical results and optimizing workflows for hospitals and life science institutions.

What you will do

• Perform scheduled maintenance and emergency repairs on a wide array of medical devices.
• Maintain compliance with industry regulations, internal operating procedures, and safety protocols.
• Instruct customer personnel on the proper operation and use of medical equipment.
• Manage daily service priorities and respond to urgent repair requests in the field.
• Document service activities and maintain accurate records of maintenance performed.

Requirements

• Must be located in or able to work within the Boston, MA / Southern NH service territory.
• Proven experience as a field service professional working with mechanical, hydraulic, or electronic equipment.
• Strong customer-oriented focus and effective communication skills.
• Ability to manage time effectively and handle shifting priorities in a field environment.
• Military avionics or electro-mechanical experience is highly considered.

Culture & Benefits

• Competitive hourly pay with extensive professional training provided.
• Participation in a company vehicle program.
• Company-provided tools including a credit card and phone.
• Opportunity to work with a mission-driven team focused on saving lives.
• Comprehensive benefits package typical of a global medical technology corporation.