Research Analyst (Customer Success)

TL;DR

Research Analyst (Customer Success): Supporting the development of brand tracking and marketing effectiveness studies with an accent on data analysis and insight generation. Focus on creating engaging client deliverables and identifying trends to help grow client brands.

Location: Bogota, Colombia

Company

hirify.global is the world’s leading consumer intelligence company, delivering a complete understanding of consumer buying behavior and revealing new pathways to growth.

What you will do

• Support the development of monthly, quarterly, and ad hoc surveys to track key marketing metrics.
• Prepare reports and presentations that communicate study findings in an engaging manner.
• Analyze data using SPSS and Data Tables to identify deeper insights and trends.
• Provide excellent customer service to deepen existing client relationships.
• Collaborate with internal teams to identify project efficiencies and improve survey processes.

Requirements

• 1-3 years of experience in market research, advertising, or marketing.
• Bachelor's degree in Marketing, Market Research, or a related field.
• Fluent in English (speaking, reading, and writing).
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Experience using SPSS or equivalent data analysis software.
• Familiarity with AI tools, especially Microsoft Copilot.

Culture & Benefits

• Flexible working environment.
• Access to LinkedIn Learning for professional development.
• Employee-Assistance-Program (EAP).
• Volunteer time off.