ISP, ILA & Facilities Senior Manager (Telecoms)

TL;DR

ISP, ILA & Facilities Senior Manager (Telecoms): Managing the operational governance and optimization of technical facilities and In-Line Amplifier sites across Europe with an accent on infrastructure resilience, supplier performance, and cost-effectiveness. Focus on coordinating planned engineering works, ensuring regulatory compliance, and developing lifecycle replacement plans for critical network infrastructure.

Location: Hybrid (London)

Company

hirify.global is a standalone company focused on powering the world through critical fiber network connectivity.

What you will do

• Own the operational management of all ISP and ILA locations across Europe to ensure site availability and resilience.
• Lead the management of corporate facilities, including security systems, health & safety, and environmental compliance.
• Manage strategic suppliers, colocation providers, and landlords, focusing on SLA governance and cost optimization.
• Control facilities and site operating budgets, identify cost reductions, and support capital investment planning.
• Ensure strict compliance with health & safety legislation, fire regulations, ISO standards, and internal governance.
• Collaborate with Engineering, Finance, and Legal teams to support network expansion and customer deployments.

Requirements

• Must be based in London (Hybrid).
• 5+ years of experience managing critical infrastructure or facilities.
• Experience managing multiple sites across Europe.
• Background in telecoms, data centres, or critical environments.
• Proven track record in supplier and contract management and budget ownership.
• Strong commercial awareness and stakeholder management skills.

Nice to have

• Experience with fibre network infrastructure.
• Facilities Management qualification (IWFM/BIFM).
• NEBOSH or IOSH qualification.
• Knowledge of ISO management systems and CDM requirements.

Culture & Benefits

• Hybrid working model.
• Comprehensive health, disability, and life insurance.
• Pension with employer contributions up to 8%.
• Generous time off: 25 days paid leave, one floating day, and two volunteer days per annum.
• Annual incentive plan and retail/fitness membership discounts.
• Employee assistance programs including mental health and wellbeing support.