Customer Marketing Coordinator / Specialist

TL;DR

Customer Marketing Coordinator / Specialist (Customer Marketing): Coordinating customer marketing and advocacy programs end-to-end, with an accent on webinar operations, CRM/marketing platform data hygiene, and content approvals workflows. Focus on building reliable program execution, reporting on performance and pipeline influence, and improving processes across cross-functional partners.

Location: Atlanta, GA

Company

hirify.global builds supply chain commerce technology connecting customers to consumer choices.

What you will do

• Support execution and logistics for customer marketing programs across advocacy, communications, and community initiatives.
• Own end-to-end coordination of customer webinars, including platform setup, speaker logistics, run-of-show, dry runs, attendee communications, and follow-up.
• Maintain database hygiene across customer marketing platforms to keep contact records, advocate profiles, and program activity accurate.
• Support reporting and analytics by pulling data, building dashboards, and delivering updates on program performance and pipeline influence.
• Manage content routing and approvals workflows for customer-facing materials such as case studies and testimonials.
• Provide operational support for advocacy and community programs, including advisory board logistics, speaker programs, VIP events, and customer hub activities.

Requirements

• 2+ years of experience in marketing, customer success operations, event coordination, or a similar role.
• Experience coordinating webinars or virtual events, including platform management.
• Comfort working with CRM and marketing platforms (Salesforce, Marketo, or similar) for data management and reporting.
• Exceptional organizational skills and strong attention to detail.
• Strong written and verbal communication skills to work across teams and with external customer contacts.
• Ability to manage multiple workstreams and shifting priorities in a fast-paced environment.

Culture & Benefits

• Competitive rewards including comprehensive health coverage and a 401(k) with 50% match up to 6% from day one.
• Hybrid work options and flexible policies.
• Career growth via Global Path, plus free LinkedIn Learning and mentorship.
• Inclusive culture with Employee Connection Groups.
• Monthly volunteer events and community impact opportunities.

Hiring process

• Interviews focused on role fit, coordination experience, and cross-functional collaboration.
• Discussion of how experience maps to customer marketing operations, webinars, and reporting.