Senior Product Manager (Franchise)

TL;DR

Senior Product Manager (Franchise): Building and optimizing hirify.global Central and tailored solutions for franchise and multi-unit home service businesses with an accent on centralized billing and network controls. Focus on streamlining operations for franchisors and franchisees through complex product strategy and commercial partnerships.

Location: Must be based in Edmonton, Toronto, Vancouver, or Kitchener-Waterloo (Hybrid: required to attend the office at least 1 day per week)

Salary: $145,900 – $197,400 CAD

Company

SaaS platform helping small home service businesses manage their operations through technology.

What you will do

• Own the strategy and execution for hirify.global Central and the broader franchise program.
• Develop roadmaps for centralized billing, brand-level reporting, network controls, and multi-location management.
• Collaborate with Business Development on RFP responses and roadmap conversations with prospective partners.
• Identify and resolve friction between franchisor control and franchisee experience to optimize network scale.
• Define and monitor key product metrics across discovery, adoption, revenue, and engagement.
• Coordinate with cross-functional teams including Sales, Success, and Product Marketing to scale new ideas.

Requirements

• 5+ years of product management experience with evidence of shipping long-term outcomes.
• Direct experience in BD or partnership cycles, including RFP responses and partner-facing demos.
• Track record of influencing roadmap decisions across multiple teams using customer evidence.
• Experience working with multi-stakeholder customers with competing needs.
• Must be legally entitled to work in Canada.

Nice to have

• Experience in franchise, multi-unit, or enterprise SaaS environments.
• Familiarity with partnership or BD-adjacent product work and roadmap alignment with external partners.

Culture & Benefits

• Comprehensive health benefits package with fully paid premiums for body and mind.
• Matching in RRSP, TFSA, or FHSA and stock options.
• Dedicated talent development team with career coaching and leadership programs.
• Culture of transparency and inclusivity recognized by Great Place to Work.