Risk & Governance Case Manager (Financial Crime)

TL;DR

Risk & Governance Case Manager (Financial Crime): Supporting consistent, high-quality decision-making across complex and high-risk financial crime cases with an accent on governance and control frameworks. Focus on reviewing high-risk customer decisions, ensuring regulatory alignment, and identifying trends to strengthen decision quality.

Location: Hybrid (at least 2 days per week in office). Must be based in one of the following UK cities: Edinburgh, Birmingham, Cardiff, Chester, Glasgow, Halifax, Hove, Leeds, Manchester, or Newport

Salary: £67,023 – £74,470 pa

Company

A leading UK financial institution focused on the future of finance, diversity, equity, and inclusion.

What you will do

• Review and approve high-risk customer and case decisions within delegated authority frameworks.
• Assess case rationale to ensure it is evidence-based and regulator-ready.
• Ensure decisions align with Financial Crime policies, risk appetite, and regulatory standards.
• Identify trends, gaps, and improvement opportunities to enhance decision quality.
• Maintain accurate records to support audit and regulatory requirements.
• Provide SME guidance to operational colleagues and escalate risks and concerns.

Requirements

• 4-6 years of experience in Financial Crime (e.g., AML, ODD/KYC, Transaction Monitoring, or Investigations).
• Strong understanding of regulatory expectations and financial crime risk frameworks.
• Proven ability to make sound, risk-based decisions in complex scenarios.
• High attention to detail for assessing written rationale and supporting evidence.
• Excellent communication skills for delivering clear and constructive feedback.
• Ability to work at pace while maintaining high quality and control standards.

Nice to have

• Experience operating within governance or approval frameworks.
• Experience coaching or influencing decision-making across teams.
• Exposure to audit, QA, or second-line oversight environments.

Culture & Benefits

• Generous pension contribution of up to 15%.
• Annual performance-related bonus and share schemes including free shares.
• 30 days’ holiday plus bank holidays.
• Flexible benefits adaptable to lifestyle and a range of wellbeing initiatives.
• Strong commitment to diversity and inclusion, including dedicated support for colleagues with disabilities.