Senior Financial Crime Operations Manager

TL;DR

Senior Financial Crime Operations Manager (Finance): Leading multi-team operations within the Economic Crime Prevention function with an accent on regulatory compliance, risk framework adherence, and operational performance. Focus on driving high-quality outcomes, managing change, and developing team capability across core financial crime operations.

Location: Must be based within reasonable travelling distance of one of our hub locations (Birmingham, Cardiff, Chester, Edinburgh, Glasgow, Halifax, Hove, Leeds, Manchester, Newport) for hybrid attendance.

Salary: £67,023 – £74,470 pa

Company

A leading UK financial services group committed to diversity, equity, and inclusion.

What you will do

• Lead and manage day-to-day operations to ensure alignment with service standards and regulatory requirements.
• Oversee complex teams across core operations, operational resilience, and control functions.
• Drive performance across quality, cost, and delivery metrics.
• Coach and develop Team Managers and their respective teams.
• Manage operational delivery of change and act as a key point of contact for implementation.
• Identify and mitigate operational risks while ensuring robust controls are in place.

Requirements

• Approximately 4-6 years of experience leading operations within Financial Crime, Risk, or a regulated environment.
• Proven ability to lead and develop high-performing teams through Team Managers.
• Strong understanding of Financial Crime regulation, risk frameworks, and operational controls.
• Experience managing change within an operational environment.
• Strong communication and collaboration skills with the ability to influence at senior levels.
• Must be based within reasonable travelling distance of a hub location for business, team, or customer needs.

Nice to have

• Experience leading large-scale or multi-team Financial Crime operations.
• Experience in business planning, forecasting, and resource management.
• Exposure to governance, audit, or control frameworks.
• Experience supporting or leading transformation or continuous improvement initiatives.

Culture & Benefits

• Generous pension contribution of up to 15%.
• Annual performance-related bonus.
• 30 days’ holiday plus bank holidays.
• Flexible benefits package adaptable to your lifestyle.
• Dedicated wellbeing initiatives and generous parental leave policies.
• Commitment to diversity, equity, and inclusion with reasonable workplace adjustments available.