Director Of Product Management (SaaS)

TL;DR

Director Of Product Management (SaaS): Leading the product strategy and outcomes for an all-in-one customer experience and data platform with an accent on marketing automation and cross-channel journeys. Focus on driving meaningful modernization of a mature product, maturing the PM discipline, and scaling AI capabilities.

Location: South Africa or London, UK

Company

hirify.global is a global customer experience and data platform (CXDP) that empowers marketing teams to automate personalized cross-channel journeys using AI.

What you will do

• Own and evolve the product roadmap across Marketing, Personalization, Loyalty, and Communications API portfolios.
• Lead, coach, and develop a team of Group Product Managers and PMs, elevating the standards of product thinking and delivery.
• Establish a culture of continuous discovery grounded in customer evidence and quantitative research.
• Partner with engineering leadership to ensure predictable delivery and manage complex cross-pod dependencies.
• Collaborate with Sales, Customer Success, and Marketing on GTM strategies, pricing, and packaging decisions.
• Define and track portfolio-level KPIs to drive data-driven prioritization and retention.

Requirements

• 5+ years of experience leading Product Management teams in a B2B SaaS environment.
• Strong background in the digital marketing or martech space.
• Proven experience in a sales-led SaaS business, collaborating closely with commercial teams.
• Hands-on experience with AI/ML product development in a commercial context.
• Experience designing and operating a pod or squad model in Agile environments.
• Ability to influence C-suite stakeholders and manage R&D investment planning (CapEx/OpEx).

Culture & Benefits

• Commission and bonus opportunities.
• Increasing annual leave with service and the option to purchase additional days.
• Paid wellbeing days and annual wellbeing rewards.
• Annual Christmas office shutdown.
• Enhanced parental leave and family support policies.
• Employee recognition, reward schemes, and referral bonuses.

Hiring process

• 15-minute screening call with the Talent team.
• 60-90 minute first-round interview with senior product and technology leadership.
• Optional second-round deep-dive interactive session.
• Final team-fit interview with members of the Product Team.