Salesforce Administrator (CRM)

TL;DR

Salesforce Administrator (CRM): Managing and optimizing the Salesforce platform, specifically Sales Cloud and Revenue Cloud, with an accent on platform restructure, governance, and business process improvement. Focus on transitioning from external consultancy to full internal ownership and driving user adoption.

Location: Hybrid in Sydney. Only successful candidates that are Australian citizens will be progressed forward.

Company

Objective Group is a software product company focused on delivering innovative business solutions.

What you will do

• Partner with an external Salesforce consulting team to support a major platform optimisation and restructure.
• Take full ownership of Salesforce administration across Sales Cloud and Revenue Cloud.
• Identify opportunities to improve business processes through smarter use of Salesforce, automation, and new platform capabilities.
• Manage users, security, permissions, workflows, automation, custom objects, reports, and dashboards.
• Maintain high standards of data quality, governance, and platform performance.
• Coordinate User Acceptance Testing (UAT), documentation, release management, and deliver user training.

Requirements

• Australian Citizenship is essential.
• 5+ years of hands-on Salesforce Administration experience.
• Salesforce Administrator (ADM 201) Certification (essential).
• Strong experience administering Salesforce Sales Cloud.
• Excellent understanding of Salesforce security, data architecture, automation, and governance.
• Exceptional communication skills and ability to manage stakeholders across all levels of the business.

Nice to have

• Experience with Revenue Cloud and/or CPQ.
• Additional certifications: Advanced Administrator, Platform App Builder, or Revenue Cloud/CPQ.

Culture & Benefits

• Hybrid workplace model.
• Part-time employment (3 days per week).
• Environment that encourages challenging the status quo and innovative thinking.