Relationship Manager (Solar)

TL;DR

Relationship Manager (Solar): Managing the support and processing ecosystem for financial products with an accent on partner relationship building and operational efficiency. Focus on driving partner success through training, resolving escalations, and optimizing workflows for solar financing solutions.

Location: Must be based in or near New York, New Jersey, or Maryland, with up to 50% travel required for onsite partner visits.

Company

hirify.global is a clean tech company providing innovative software and financial products to accelerate the transition to renewable energy.

What you will do

• Serve as the primary point of contact for Certified Installer partners regarding financial products and platform usage.
• Conduct onsite partner visits to build trust, provide training, and strengthen business relationships.
• Coordinate with internal teams to resolve friction points and improve platform functionality.
• Deliver sales training on product processes and competitive positioning to partner sales teams.
• Perform strategic business planning and forecasting with EPC partners.
• Manage escalations and provide ongoing support to ensure high-quality partner experiences.

Requirements

• Must be based in or near New York, New Jersey, or Maryland.
• Willingness to travel in the region up to 50%.
• 4-6 years of experience in a customer, tech, or sales support role.
• 2-4 years of experience in a sales-partner-facing role.
• Strong knowledge of solar financing and milestone requirements.
• Excellent communication skills with the ability to navigate high-pressure conversations.

Nice to have

• Knowledge of the construction or solar industry.
• Experience interpreting data reports to streamline workflows.
• Spanish language proficiency.

Culture & Benefits

• Comprehensive benefits package including medical, dental, and vision coverage.
• Unlimited PTO policy.
• Paid parental leave and retirement plans.
• Promote-from-within culture prioritizing career growth and purpose-driven work.
• Collaborative environment focused on impact and work-life balance.