Service Delivery Professional (Networks)

TL;DR

Service Delivery Professional (Networks): Leading the end-to-end delivery of technical network projects with an accent on project governance, stakeholder management, and cross-functional team leadership. Focus on ensuring technical solutions meet business requirements while managing risks, budgets, and operational handovers within a hybrid work environment.

Location: Must be based in or able to commute to London, Glasgow, or Ipswich (3 days per week in office required)

Company

hirify.global is the UK’s leading communications group, connecting consumers and businesses through brands like BT, EE, Openreach, and Plusnet.

What you will do

• Lead the full project lifecycle from planning and design to deployment and implementation.
• Manage project governance, including detailed delivery plans, dependencies, and resource allocation.
• Identify and mitigate risks, issues, and financial variances throughout the project cycle.
• Engage with internal stakeholders, clients, and suppliers to ensure alignment on technical solutions.
• Oversee the successful handover of projects to operations and customers.
• Drive process improvements to enhance quality and reduce delivery costs.

Requirements

• Minimum 3 years of experience in building and maintaining network infrastructure.
• Strong technical grasp of WAN/LAN topologies and Cisco infrastructure.
• Proven track record of delivering medium-sized technical projects within time, budget, and scope.
• Excellent communication skills with the ability to influence senior leaders and stakeholders.
• Strong problem-solving skills and a customer-first mindset.
• Must be able to work from the office 3 days per week in London, Glasgow, or Ipswich.

Nice to have

• Experience with internal BT network platforms and product types.
• Financial acumen for building estimates and managing project budgets.

Culture & Benefits

• 10% on-target annual bonus.
• Market-leading pension scheme (5% employee / 10% employer contribution).
• Comprehensive health benefits including 24/7 online private GP access.
• Equalized maternity, paternity, and adoption leave (18 weeks full pay).
• Market-leading paid carers leave.
• Discounts on BT and EE products.