Operations Analyst (Fintech)

TL;DR

Operations Analyst (Fintech): Managing post-sale monitoring, calculations, and reporting for reinsurance and collateral arrangements with an accent on data accuracy and stakeholder support. Focus on ensuring contractual compliance, improving operational processes, and supporting defined benefit pension schemes.

Location: Must be based in or able to commute to Hove, UK (Hybrid)

Company

hirify.global is a leading UK financial services group and global asset manager, safeguarding financial futures since 1836.

What you will do

• Perform post-sale monitoring, calculations, and payments for reinsurance and collateral arrangements.
• Support the transition of new schemes from modelled to live claims reporting.
• Deliver high-quality support to internal and external stakeholders while resolving enquiries within SLAs.
• Test, document, and improve operational processes in collaboration with the team.
• Maintain accurate audit trails and ensure compliance with filing standards.
• Apply Consumer Duty principles to support excellent customer outcomes.

Requirements

• Must be based in or able to commute to Hove, UK.
• Strong competency in data manipulation and intermediate MS Excel skills.
• Ability to prioritise workloads and work to tight timescales.
• Strong customer focus with the ability to build positive relationships.
• Methodical approach with high attention to detail and a right-first-time mindset.
• Degree in a mathematical, statistical, or financial discipline, or equivalent experience.

Nice to have

• Understanding of defined benefit pensions or reinsurance.
• Awareness of key regulatory areas such as GDPR and Treating Customers Fairly.

Culture & Benefits

• Performance-related annual bonus plan and share schemes.
• Generous pension contribution and life assurance.
• Healthcare plan for permanent employees.
• Minimum 25 days holiday plus public holidays, increasing with service.
• Electric car salary sacrifice scheme.
• Inclusive culture with a focus on flexible working and career development.