Service Technician III (Robotics)

TL;DR

Service Technician III (Robotics): Leading complex diagnostics and fleet repair operations for sidewalk delivery robots with an accent on root-cause analysis and quality standards. Focus on resolving high-complexity mechanical and electrical failures and mentoring junior technicians to ensure system reliability.

Location: On-site in San Jose, California

Compensation: $31 – $34 per hour + Equity

Company

hirify.global is reimagining urban logistics using autonomous sidewalk robots to benefit local businesses and reduce street congestion.

What you will do

• Lead resolution of high-complexity mechanical, electrical, and integrated software failures.
• Conduct structured root-cause analysis on systemic issues and validate repair effectiveness.
• Coordinate daily shift repair prioritization and align tasks with technician capabilities.
• Partner with Engineering and QA to identify failure patterns and improve long-term reliability.
• Mentor Technician I and II staff on troubleshooting methodologies and documentation.
• Provide supervisor coverage and advise on repair complexity trends.

Requirements

• 4–6+ years of technical experience in electro-mechanical, robotics, automotive, or aerospace industries.
• Advanced troubleshooting skills across integrated mechanical-electrical-software systems.
• Proven ability to perform structured root-cause analysis and lead complex failure resolution.
• High discipline in documentation and data accuracy.
• Ability to mentor peers and collaborate with cross-functional technical stakeholders.
• Must be able to perform physical work, including lifting up to 40 lbs and standing for extended periods.

Nice to have

• Prior experience specifically in robotics or advanced automation systems.
• Exposure to reliability engineering principles.
• Experience supporting field deployments or pilot programs.

Culture & Benefits

• Collaborative and respectful problem-solving environment.
• Agile and diverse team working with cutting-edge robotics, ML, and computer vision.
• Equity offers provided as part of the compensation package.