Engagement Manager (Modern Applications)

TL;DR

Engagement Manager (Modern Applications): Managing client relationships and ensuring the successful delivery of IT projects with an accent on stakeholder engagement, project planning, and cross-functional team coordination. Focus on delivering high-quality solutions, growing revenue within major accounts, and operating effectively at the CXO level.

Location: Hybrid (flexible arrangements determined with managers).

Company

A global technology services company focused on continuous learning, entrepreneurial culture, and fostering diversity and inclusion.

What you will do

• Act as the primary point of contact for clients, building and maintaining strong relationships.
• Lead the planning, execution, and closing of projects, including scope, timelines, and budget management.
• Coordinate with international cross-functional teams to ensure deliverables align with client expectations.
• Monitor project progress, manage risks, and implement mitigation strategies.
• Prepare and present project reports, proposals, and documentation to stakeholders.
• Provide mentorship and guidance to project team members.

Requirements

• Bachelor's Degree in business management or a related field.
• Minimum of 10 years of experience in project management and international assets.
• Fluency in French and English are required.
• Strong understanding of project management methodologies like Agile, Scrum, or Waterfall.
• Consistent record of delivering IT solutions and growing revenue within major accounts.
• Experience operating at CXO level and ability to demonstrate excellent client relationships.

Culture & Benefits

• Commitment to diversity, inclusion, and belonging for all backgrounds.
• Flexible work arrangements to support work-life balance.
• Access to world-class digital learning packages and curated programs from partners like Coursera, Pluralsight, and Microsoft.
• Focus on continuous learning and professional skills development.