Finance Operations Intern (Fintech)

TL;DR

Finance Operations Intern (Fintech): Resolving complex financial support tickets and validating custodian data within a product-focused team with an accent on financial accuracy and cross-team collaboration. Focus on unblocking technical and support teams by providing precise, documented financial insights and maintaining data consistency across the platform.

Location: Must be based in or able to work from the Barcelona office (Hybrid)

Company

A fast-growing fintech startup simplifying wealth management for financial institutions through a comprehensive SaaS platform.

What you will do

• Resolve support tickets requiring financial expertise from analysis to documentation.
• Review and validate financial data from various custodians to ensure platform accuracy.
• Document findings and decisions to create a reusable knowledge base for internal teams.
• Collaborate with Tech and Support departments to clarify requirements and resolve dependencies.
• Own and improve key metrics related to ticket backlog reduction and response times.

Requirements

• Solid understanding of financial products and investment concepts.
• Fluent in English and intermediate Spanish proficiency.
• Strong problem-solving mindset and ability to work independently.
• High attention to detail when handling financial data.
• Clear and structured written communication skills.
• Proactive attitude and willingness to take ownership of tasks.

Nice to have

• Proficiency in French.

Culture & Benefits

• Full-time internship agreement.
• Hybrid work model with a modern office in Barcelona.
• Flexible working hours.
• Paid day off on your birthday.
• Subsidized digital canteen (50% coverage).
• Team-building events and weekly social gatherings.

Hiring process

• Initial chat with the People Business Partner.
• Meeting with the Product Manager.
• Technical discussion with team members.