Manager, Payments (Fintech)

TL;DR

Manager, Payments (Fintech): Overseeing treasury payment operations and resolving complex merchant payment queries with an accent on process optimization and cross-functional collaboration. Focus on mitigating operational risk, managing change, and strengthening internal procedures within a high-pace global environment.

Location: Ebene (Hybrid: 3 days per week in the office)

Company

A global fintech leader powering digital payments for major international brands, focused on building scalable, high-performance transaction infrastructure.

What you will do

• Represent the Treasury payments team in collaboration with Merchant Care, Commercial, and Engineering departments.
• Resolve complex client payment issues and customer queries with a customer-centric mindset.
• Coordinate the integration of process changes into business-as-usual operations.
• Support internal and external audits to ensure compliance and operational integrity.
• Develop and refine procedures to strengthen cashflow management and system efficiency.
• Provide support for daily treasury processes and cross-functional team alignment.

Requirements

• 7+ years of experience in Payments (Acquiring/Issuing) within an international setup.
• Strong background in process development and change management.
• Proven experience with supervising controls and operational risk mitigation.
• Excellent leadership skills with the ability to build strong cross-functional relationships.
• Highly analytical and strategic mindset with strong foresight.
• Ability to work in a high-pace environment with meticulous attention to detail.

Culture & Benefits

• Hybrid working model with three days per week in the office to support collaboration.
• Opportunity to work in a fast-moving, performance-obsessed environment.
• Focus on real ownership and meaningful challenges from day one.
• Inclusive culture that supports professional growth and career development.
• Commitment to accessibility and providing a comfortable working environment.