Product Manager (AI)

TL;DR

Product Manager (AI): Building the Intelligence pillar's product layer to transform conversation data into actionable business insights with an accent on Topics, Sentiment, and CX Scoring. Focus on defining the conversion moment for the Understand revenue tier and coordinating AI signals across the platform.

Location: Must be based in the United States

Salary: $150K – $164K

Company

hirify.global builds software for relationship businesses, focusing on AI-native tools to improve customer experience.

What you will do

• Own the full product roadmap for the Intelligence pillar, including Topics, Sentiment detection, and CX Score.
• Ship near-term features to validate value signals and sequence future development.
• Define the conversion moment for the Understand revenue tier via churn risk alerts and health signals.
• Coordinate AI signals as a shared primitive for the Agent and Conversations pillars.
• Partner with Gateway and Data teams to ensure scalable infrastructure for data aggregates.
• Collaborate with GTM to refine messaging for the new Intelligence category.

Requirements

• Experience building data or analytics products focusing on aggregates, trends, and signals.
• Ability to perform data analysis and pull queries independently to validate product bets.
• Strong monetization instincts for data-driven B2B SaaS products.
• Must be based in the United States.
• Must be authorized to work in the US (no visa sponsorship provided).
• Proficiency with AI tools for research synthesis, strategy testing, and rapid prototyping.

Culture & Benefits

• Competitive salary with a transparent, market-based formula.
• Flexible time off and 12 weeks of fully paid parental leave.
• Home office stipend and co-working stipend up to $300 per month.
• Yearly professional development budget of $1,800.
• Top-tier health insurance for US-based employees and their dependents.