Client Success Manager (Fintech)

TL;DR

Client Success Manager (Fintech): Supporting senior executive client relationships and engagement for FrontierView’s market intelligence services with an accent on Latin American markets. Focus on coordinating analyst briefings, managing client events, and ensuring seamless service adoption for multinational clients.

Location: Must be based in Mexico

Company

hirify.global is a global leader in policy and market intelligence, combining data and technology to help organizations navigate political and business risk.

What you will do

• Partner with Account Managers to support senior executive clients across the Latin America region.
• Coordinate analyst briefings, executive advisory sessions, and client calls from scheduling to delivery.
• Plan and execute virtual and in-person client events, roundtables, and market briefings.
• Serve as the primary point of coordination between clients, analysts, and internal teams.
• Track client engagement metrics and identify opportunities to increase service utilization.
• Support client onboarding and assist in the preparation of presentations and briefing materials.

Requirements

• Spanish fluency required
• 1-3 years of experience in client success, account coordination, or project management.
• Bachelor's degree in business, economics, international affairs, or a related field.
• Demonstrated ability to work independently and effectively in a remote environment.
• Strong organizational skills with experience managing multiple stakeholders simultaneously.
• Comfortable interacting with senior-level executives and stakeholders.

Nice to have

• Portuguese fluency
• Experience with Salesforce or other CRM systems
• Background in supporting events, webinars, or executive programs

Culture & Benefits

• Competitive compensation packages for contractors.
• Opportunity to work with a global team in a fast-paced, intellectually stimulating environment.
• Focus on professional growth and ownership within the role.
• Commitment to diversity, equity, and inclusion.