Demographic Specialist (Healthcare)

TL;DR

Demographic Specialist (Healthcare Revenue Cycle): Managing front-end billing operations and claims analysis to ensure accuracy and maximize clean claim rates with an accent on revenue cycle efficiency and account reconciliation. Focus on reviewing claims prior to submission, resolving payment issues, and enhancing financial stability through precise demographic management.

Location: Remote (Must be based in the US)

Salary: $18.00 - $20.00 per hour

Company

A leading physician-led and physician-owned radiology practice in the U.S. serving hospitals and healthcare facilities nationwide.

What you will do

• Review and analyze claims prior to submission to ensure accuracy and maximize clean claim rates.
• Support timely claim submission, payment resolution, and account reconciliation activities.
• Contribute to financial stability and operational scalability through demographic and claims management.
• Enhance customer satisfaction through accurate billing practices and effective issue resolution.
• Serve as a key contributor within front-end billing operations supporting the overall revenue cycle process.

Requirements

• Must be based in the United States (Company participates in E-verify and follows CCPA).
• High School diploma or GED preferred.
• 2+ years of related healthcare, billing, or revenue cycle experience.
• Intermediate computer proficiency including Microsoft Excel, Word, and Outlook.
• Strong written communication skills for explaining complex information clearly.
• Analytical and problem-solving skills for interpreting data and resolving issues.

Nice to have

• Experience with Imagine billing software.
• Experience with Availity clearinghouse.

Culture & Benefits

• Competitive benefits package with eligibility starting the month after hire.
• Flexible remote schedules.
• Generous PTO plans and paid holidays.
• Career growth opportunities and regular compensation reviews.
• 401k benefits, health & wellness coverage, family planning, and telehealth.
• Certified as a Great Place to Work for five consecutive years.