Principal, Payments Performance & Analytics (Fintech)

TL;DR

Principal, Payments Performance & Analytics (Fintech): Monitoring and optimizing payment performance and collections processes with an accent on forensic research, billing analysis, and strategic recommendations. Focus on driving revenue potential through data-driven insights and collaborating across product and engineering teams to prioritize the payments roadmap.

Location: Remote (Brazil)

Company

hirify.global is the leading global software provider for fitness businesses, processing over $12B in payments annually.

What you will do

• Continuously monitor payment performance and automate processes to become proactive and forward-looking.
• Conduct forensic research and analysis on billing and collections to identify risks and opportunities.
• Prepare value-add presentations for clients providing insights and performance recommendations.
• Analyze business intelligence to identify emerging trends and changes in payment industry practices.
• Collaborate with Product, Engineering, Operations, and Finance to prioritize collection strategies and roadmaps.
• Own complex problem solving and drive outcomes through cross-functional influence.

Requirements

• 8+ years of experience in collections performance, operations, or business analysis within the payments industry.
• Must be based in Brazil.
• Proven ability to interpret complex data and translate it into actionable business strategies.
• Strong technical leadership experience and proficiency in quantitative/qualitative analysis.
• Advanced skills in Microsoft Excel and PowerPoint.
• Deep knowledge of card scheme fees, bank processing costs, and emerging payment technology.

Culture & Benefits

• Quarterly collective break with 4 days off per year.
• Comprehensive health, dental, and life insurance plans.
• Meal and home office allowances.
• Gym access subscription app.
• Educational partnerships with discounts at universities and English schools.
• Employee Assistance Program (EAP) providing psychological, legal, and financial support.