Partner Success Manager (Transportation)

TL;DR

Partner Success Manager (Transportation): Managing relationships with city and agency partners to optimize public transit networks with an accent on operational efficiency and commercial growth. Focus on analyzing service performance data, negotiating contract renewals, and translating partner needs into product improvements.

Location: Los Angeles, USA

Salary: $85,000 - $110,000

Company

hirify.global is a leading transportation technology provider that transforms public transit systems into smart, data-driven digital networks.

What you will do

• Serve as the primary point of contact for executive city and agency leadership.
• Translate operational realities and community needs into concrete service improvements and revenue opportunities.
• Analyze service performance data to deliver actionable recommendations that improve quality, efficiency, and growth.
• Negotiate complex, multi-year contract renewals and service expansions to increase year-on-year revenue.
• Advocate for partners internally, championing new products and capabilities to expand service scope.

Requirements

• 4+ years of experience in a client-facing role (consulting, customer success, or high-growth tech).
• Strong quantitative skills with the ability to turn complex data sets into actionable recommendations.
• Experience building relationships and navigating politically sensitive, high-stakes situations.
• Entrepreneurial mindset and ability to thrive in fast-paced environments.
• Must be located in Los Angeles

Culture & Benefits

• Generous and comprehensive benefits package.
• Free medical plans.
• 401K matching.
• Opportunity to work at the cutting edge of public mobility.