Senior Product Designer

TL;DR

Senior Product Designer (Product Design): Designing end-to-end experiences for an operational platform, from early concepts and prototypes to polished, shipped UI with an accent on complex B2B workflows, durable interaction models, and scaling a design system. Focus on framing ambiguous problems, setting a clear UX point of view, and using research and AI to validate decisions sooner while partnering with QA to ensure shipped outcomes meet acceptance criteria.

Location: Canada

Company

hirify.global builds an operating system platform for communications service providers (CSPs) covering billing, operations, and automation.

What you will do

• Design end-to-end experiences for the operational platform, from concepts and prototypes to shipped UI.
• Partner with product and engineering to frame ambiguous problems, set UX direction, and translate strategy into clear scopes and interaction models.
• Use research and rapid iteration to simplify, speed up, and improve trust in complex workflows.
• Strengthen squad outcomes by clarifying tradeoffs, defining success, and aligning stakeholders on the best path forward.
• Build and evolve the design system so teams can ship consistently high-quality UX as the product scales.
• Collaborate with QA to validate designs through testing, clear specs, edge cases, and acceptance criteria.

Requirements

• 8+ years of product design experience with a portfolio showing strong craft and clear thinking.
• Experience designing complex B2B web applications, including operational domains such as Billing & Notifications, CRM, Product Catalog, Inventory/Fulfillment, Network & Geo, and platform tooling.
• Proficiency with Figma and FigJam, plus comfort using AI tools in the workflow (e.g., Claude) alongside user testing tools.
• Strong user-centered design skills, including translating customer needs into simple, high-quality experiences.
• Experience planning and running research (interviews, usability testing) and iterating based on insights.
• Strong communication and design leadership: align teams, own outcomes, and raise the quality bar through reviews and collaboration.

Culture & Benefits

• 100% remote work and flexible working hours.
• 25 days of flexible vacation.
• Stock options plan.
• Group insurance, telemedicine, and a Life Spending Account.
• Employee-sponsored RRSP.