Curriculum Designer
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Curriculum Designer: Create world-class technical training courses for software products with an accent on technical writing, instructional content development, and course delivery across ILT/VILT, e-learning, and video formats. Focus on researching with subject matter experts, designing engaging learning experiences, and ensuring high-quality editing and proofreading for global audiences.
Location: Chennai (Flexible)
Company
builds AI-powered experience orchestration technology that helps organizations deliver personalized customer and employee experiences.
What you will do
- Write high-quality technical content after thorough research with subject matter experts.
- Design well-structured, engaging courses for software products and solutions for customers, channel partners, and employees.
- Collaborate with cross-functional teams (product managers, designers, developers, and technical instructors) across time zones.
- Deliver content on schedule with flexible hours to support multiple time zones.
- Review your work and peers’ work to maintain quality.
- Track and report errors to improve process and performance.
Requirements
- Excellent English communication skills to collaborate with a global team.
- Minimum four years of experience in a writing-focused role.
- Ability to understand technical concepts and produce clear, concise content for global audiences.
- Exceptional editing and proofreading skills with razor-sharp attention to detail.
- Knowledge of industry style rules (Microsoft Style).
- Enthusiasm to learn customer experience and contact-center solutions.
Nice to have
- Experience recording screencasts or similar video content.
- Experience with Articulate (Storyline, Rise) and Adobe InDesign.
- Basic knowledge of instructional design applied to course writing and development.
Culture & Benefits
- Flexible-first culture with flexible ways of working for a global team.
- Learning and growth support through mentorship, learning programs, and education support.
- Paid volunteer time and well-being resources, including August Free Fridays.
- Regionally tailored programs for employees and their families.
- AI at enterprise scale, supporting AI-powered technology used by 8,000+ organizations worldwide.
Hiring process
- Talent Acquisition reviews the application and may schedule a Zoom interview.
- Interviews with the hiring manager and interview team members.
- Final steps after interviews; process typically includes no more than five interviews.
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